Who We Are
A Local Business That Does What It Says
DG Repairs is a West Sussex based double glazing repair specialist covering Sussex and Surrey. We handle everything from a single misted unit to full property overhauls for landlords and letting agents managing large portfolios.
We're not a national franchise or a call centre operation. When you contact us you speak directly to the people who'll be coming to your property. We give you a straight answer, a fair price and we turn up when we say we will.
DG Repairs is a trading name of Centre Retail Services Ltd — an established property services business with over 20 years of experience across property maintenance, surveying and specialist remediation in Sussex and Surrey. Double glazing repairs are a natural extension of what we've always done — keeping properties in good order for homeowners, landlords and letting agents across the South East.
Built on 20+ Years of Property Experience
Our background isn't just in glazing — it's in property services more broadly. Over two decades we've carried out condition surveys, damp investigations, ventilation assessments, property maintenance programmes and specialist remediation work across hundreds of properties in Sussex and Surrey.
That wider context matters. When we look at a window we're not just looking at the glass — we're looking at the frame condition, the surrounding reveal, the ventilation provision and how it all fits together. We spot things a single-trade specialist might miss, and we tell you about them honestly.
For landlords and letting agents, that joined-up thinking is genuinely useful. One trusted contractor who understands the bigger picture is worth ten specialists who only see their own patch.
What We Stand For
Our Values — In Plain English
Straight talking
We tell you what's wrong, what it'll cost and how long it'll take. No jargon, no padding, no surprise invoices. If something is beyond saving we tell you honestly.
Quality work
We use quality glass from trusted local suppliers and quality hardware from established manufacturers. We don't cut corners on materials to win on price.
Reliability
We turn up when we say we will. We call if we're running late. We finish what we start. It sounds basic but in the trades world it's rarer than it should be.
Fair pricing
We price to make a fair living — not to maximise every job. Repeat business and referrals from happy clients are worth more to us than squeezing every penny from a one-off job.
Fast turnaround
Most jobs from enquiry to completion within a week. We know that a broken window or a failed lock isn't something you want to leave — and neither do we.
Tidy workmanship
We leave every property exactly as we found it. Glass offcuts removed, frames wiped, no silicone mess. We treat every property as if it were our own.
What Sets Us Apart
Why We're Different From Other Local Companies
There are double glazing repair companies who will only take on the quick, easy jobs — glass swaps and handle replacements. We cover the full scope. Rubber seals, trickle vents, tilt and turn mechanisms, sliding sash windows, wooden frames — if it's a window problem, we'll look at it honestly and tell you what's involved.
We also back our work with a clear guarantee — 10 years on all glass unit replacements, 1 year on hardware and parts — and we include a written condition report with every full property overhaul. That level of documentation is invaluable for landlords managing compliance across a portfolio — and it's not something most local repair companies offer.
Our wider property services background also means we understand the bigger picture. We've spent over two decades working on properties of all types across Sussex and Surrey. We know what good maintenance looks like, we know what gets missed, and we know how to talk to landlords, letting agents and homeowners in a way that's genuinely useful.
-
Full scope — not just the easy jobs Seals, trickle vents, tilt and turn, sliding sash, wooden frames — we assess them all honestly.
-
Written condition reports included Every full overhaul includes a detailed written report. Essential for portfolio management and compliance.
-
20+ years of property experience We see windows in the context of the whole property — not just the glass unit in front of us.
-
FENSA partner for full replacements When a window is beyond repair we can quote for compliant full replacement — no referral needed.
-
Honest when something's beyond saving We'd rather lose a repair job than fix something badly or take money for work that won't last.
Based in Worthing — Covering Sussex & Surrey
From Chichester to Hastings, Crawley to Guildford — if you've got a window problem we can help. Same day quotes, fast turnaround, 10 year guarantee on glass.